2060
Business owners successfully transitioned to their next phase.
9
Expert advisors around the country.
27+
Years helping Kiwi businesses push through their problems.
Why these success stories
Different Industries. Unique Solutions.
No two businesses are the same, and neither are their challenges. We’ve curated these success stories to show how we tailor our expertise to the specific needs of any business.
CASE STUDY ONE
Construction | Leadership Coaching | CEO & Branch Manager
How a failing rural branch became a high- performing, aligned team in 18 months.
FULL STRATEGIC ALIGNMENT
THE BEFORE
A 30-person branch in decline.
Head office was watching the numbers slip. The branch was leaning on legacy council contracts that were at risk, with no new private work coming in. Staff morale was on the floor and a culture of bullying had taken hold.
- Long-serving staff with entrenched processes
- Bullying culture & low morale
- Council contracts at risk of non-renewal
- Several previous interventions had failed
- Branch manager not aligned with company policy
WHAT WE DID
360° review with coaching, not blame.
Dominic ran one-on-one interviews with the CEO, senior managers and every branch staff member, building rapport, surfacing the real issues, and coaching the branch manager through what she actually wanted from her role.
- 360° performance review across all 30 staff
- Direct coaching for the branch manager
- Role redesign aligned to company strategy
- New branch manager recruited to a fit-for-purpose spec
- Develop a framework to enable a performing branch.
THE RESULT
A safe, effective team and a CEO who can finally plan ahead.
Within 18 months, the new branch manager had rebuilt the team, reopened a professional
relationship with the council, and brought the branch into line with wider company strategy.
- Branch fully aligned to company objectives
- Open, professional council relationship rebuilt
- Former branch manager retained in a role she enjoys
- Ongoing monthly advisory across 6 branches / 120 staff
"The CEO and senior managers can now implement the next steps in their overall company strategy. They can rely on this branch having performance consistency and alignment to wider objectives."
Outcome documented in CEO evaluation, 6-month follow-up
CASE STUDY TWO
Plumbing | Leadership Coaching | Owners and senior management
From annual losses to a $500k net profit without losing the family business.
FULL STRATEGIC ALIGNMENT
THE BEFORE
A $5m business and two exhausted owners.
A husband-and-wife team running a major small-town business were under serious financial and emotional pressure. Senior managers were taking advantage of their generosity, the business was losing money, and previous external coaches hadn’t shifted the dial.
- Under-performing 30-year manager with family ties to the owners
- 15-year manager unable to manage post- stroke
- New high-performing manager being undermined
- Suspicion, gossip and untargeted blame
- Owners running on empty
WHAT WE DID
Honest conversations, then the REACH Ecosystem.
Dominic interviewed every owner and manager one-on-one, then brought them together to build a shared vision. As a certified REACH practitioner, he ran psychometric profiles to surface real communication and leadership patterns and held everyone to a new standard.
- 1:1 interviews with owners & senior team
- REACH leadership & communication profiles
- Shared values, expectations & accountability reset
- Regular owner advisory to monitor progress
THE RESULT
$500k profit. Healthy margins. Owners with their lives back.
After three years, the business swung from annual losses to a $500k net profit. The disruptive long-tenure manager chose to leave. The newer manager stepped up as 2IC. The team is now the customer’s first choice in the region.
- From annual losses → $500k annual net profit
- Healthy margins, monitored overhead
- Disruptive influence removed, family relationships intact
- Flourishing culture confirmed at 6-month review